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Reviews

From 32 reviews
Donald K.

We smelled gas, called PGE and they said we had a problem under the house. We call Drain Doctor and within an hour or so George Lee and Bobby showed up and found the problem. They were able to do the repair the first thing the next morning …

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via Yelp
Christine E.

Fast , reliable and resonable cost for service. Got the job done our 60yr plumbing shower is still working with the help of the Drain Doctor.

via Yelp
Mary F.

Had an emergency repair, and John Lo came out to fix it. He managed to get us the min price (would have given 5 stars but I don't want to give impression it was cheap). He fixed the pipe leak in min. time, did a great job, very professional…

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via Yelp
Lois L.

Fast, reliable, and informative.

Its not everyday you come across a company where they not only quickly solve the problem at hand, but also explain detailed problem solution prevention info.

I always found that companies that carefully …

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via Yelp
Pouyan S.

Fast and reliable service. Our plumber had replacement parts in his van and was able to repair our issue in less than an hour. He inspected the rest of our plumbing concerns and thoroughly explained everything to us. Excellent service and …

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via Yelp
Nathan P.

Had a problem with the drain in my bathroom called Drain Doctor and they came right away! After arrival they assessed the problem and got right to work. Only took around 30 mins to fix my drain with no problems at all. I highly recommend …

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via Yelp
Jiyoung P.

Excellent service! Came right away after I called them and took care of my problem with swiftness. Highly recommended!

via Yelp
Eunmi Y.

I love to give this place compliment. I had horrible experience on my plumbing once so I decide to do myself if I have some plumbing issue but that was the bad decision for me to make. After hard work whatever I did unfortunately my kitchen…

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via Yelp
Hayley H.

At 8:00pm the night before Thanksgiving Ray Ibanez came and helped unclog both of the drains leading to my grandmothers bathroom. Both of the bathrooms were overflowing and had about an inch of water covering the floor. He could tell I was …

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via Yelp
Clara M.

My house was underwater (YUCK!) and I only have one bathroom. I called multiple places but Drain Doctor was the first to call back. Some places didn't call back for days. They were on it! I am so glad Ray showed up! I highly recommend …

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via Yelp
Jean

The service was great. I would recommend to others. Thanks. Jean

sera k.

My drain was blocked over the weekend and needed emergency service. i found draindoctor through Internet search. They came to my house on time considering it was the weekend and at last minute. A knowledgeble technician helped us through …

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via Yelp
Abraham S.

I was a bit concerned after reading some bad reviews but the general contractor was a polite educated worker in this field, I called them up no longer then 30 minutes I had a estimate and they got to work . I recommend drain doctors to …

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via Yelp
Ann W.

Although it may seem a bit more expensive than others, they are very efficient! Quick service!

via Yelp
alice c.

very fair priced for the job. Looks at the job before they give you a quote. On time and friendly. Just because you are a senior they don't take advantage of you. I recommend the Drain Doctor for your plumbing projects or problems.

via Yelp
Ike S.

I called Drain Doctor today for a leaky water heater and the technician, Bobby, arrived within 45 min. Friendly, courteous service and very professional. The unit needed to be replaced and the job was done in three hours. Excellent service.

via Yelp
Fran S.

I just wanted to let you know that I am so happy with the customer service I just received from Bobby from Drain Doctors!!!!! I did not have any hot water so I called Drain Doctors- Bobby arrived early and immediately put me at ease. As a …

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via Yelp
Bob R.

We called Drain Doctor this afternoon after unsuccessfully contacting other companies. They not only had a real person answer the phone, but she was easy to understand. She empathized with our kitchen sink dilemma and after checking their …

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via Yelp
Adam Turner

Responsive. Good work performed and warranty.

via Google
Lucky T

Plumbers were timely and friendly. Went right to work.

Cecille J

Very professional and personable.

Amit Srivastava

Excellent service.

via Google
John O.

#33brian did toilet job today and i write simple review today

very happy overall service for tech brian

this is 3rd time i used drain doctor but first review,

via Yelp
T J.

The Drain Doctor came out within the hour that I called and saved the day for my elderly parents (95 and 94 years old) !!!! At 3:30 PM, my dad called in a panic and said that all the drains were backed-up in the house; toilets, bath sinks, …

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via Yelp
Tony K.

Brian tech#33 did plumbing service today

He went to home depot for me and bought new good kitchen faucet and installed right away

He did nice and clean job also explained how it work pretty good service.

I gave him good rate today and let …

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via Yelp
Jennifer B.

I highly recommend Drain Doctor. George is simply amazing! I was in need of an emergency water heater repair due to leaking. I needed it done first thing in the morning since I was scared it would cause water damage. Overall, he did an …

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via Yelp
Pat Boguslawski

After 2 other companies tried and failed, your technicians came in and solved the problem in @ 20 minutes. They even cleaned up the mess left on the shower floor from 2 days of standing water. I definitely will recommend your company to …

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via Google
Linda D.

I called Drain Doctor to come to San Ramon. The showed up in 45 minutes! The repair man Scott was very pleasant and looked at my disposal that needed to be replaced. He gave me an estimate and told me he could fix it right now. With in 20 …

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via Yelp
John L.

We had a leaky bathroom faucet and the on/off valves for the water supply were frozen open. They were probably 50 years old. J.T. came within 45 minutes, assessed the problem, got the parts he needed (including a new faucet--there was no "…

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via Yelp
Murdock G.

Had a pinhole leak in the cold water line to shower valve. Turn off the water for a night or get it fixed. Called Drain Doctor from Yellow Page ad. Arrived a little later than advertised but so what at 9PM. Matt knew his stuff and took care…

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via Yelp
J L.

Quick and effective. The serviceman was not the greatest communicator but got the job done and on a holiday so was pretty happy overall. Not cheap but quick

via Yelp
Daniel G.

August 2010. Completely blocked kitchen sink. Tried to clear it myself with no success. Called Drain Doctor and they scheduled someone same day. Got call from office that technician would be delayed 30 minutes which was the case.

Technician…

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via Yelp

Here's what Lois L. had to say:
“Fast, reliable, and informative. Its not everyday you come across a company where they not only quickly solve the problem at hand, but also explain detailed problem solution prevention info. I always found that companies that carefully explain the problem solution at hand is worth it in the long run, whether it's car mechanics, handy mans, and etc. Definitely going on my list of regulars for any drain issues.”

480 Aldo Ave
Santa Clara, CA 95054

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